Home Remittances Services


BOK is providing Home Remittance payments services all across Pakistan. With our 230+ nationwide branches network, dedicated staff, state of the art technological support and minimum turnaround time, we provide excellent home remittances payment services. We ensure that remittances sent from abroad are received by beneficiaries without any problem and that too FREE of charges!

Remittances Collection

Collection of payments from more than 230+ payout locations nationwide. Remittances sent through our global partner companies are paid at all BOK branches cash counters. To locate your nearest BOK branch, please click here . Following options are available at BOK to serve and facilitate you in receiving remittance:

COC (Cash Over Counter):

Receive your Cash remittance instantly and hassle-free at cash counter of any BOK branch.

Direct Credit to BOK Account:

Instant transfer of remittance funds, booked through our partner companies, into BOK accounts. Please share 24 Digit International Banking Account Number (IBAN) with remitter for booking of transaction with any of our partner exchange company abroad and you will receive the funds straight into your account with in minutes.

Credit to Other Bank Accounts

BOK provides facility of remittances funds transfer to any bank account in Pakistan. Please provide your complete IBAN number to transfer funds from abroad to your bank account… within few hours… that too free of charges. BOK Home Remittances Services are FREE & FAST through our network of international tie ups. Click here  for List of our partners. For 24/7 customer support and complaints resolution, please call BOK Help Line at +92-21-111-265-265 or email us at

Remittance Tracker :

Track your home remittances at following link:

Generate IBAN

You can generate IBAN and provide complete account number to sender, for transfer of money from abroad.

Become a BOK Agent:

If any Bank, Exchange Company or Money Transfer Company (MTC) would like to establish Home Remittance Arrangement with The Bank of Khyber, please feel free to contact us at:

Head Home Remittances Business

Address: Home Remittances Department, The Bank of Khyber, Head Office, 2nd floor, BOK Tower, 24- The Mall, Peshawar

Email addresses:;

Tel: +92-21-32603733, +92-91-7227020

UAN: +92-91-111-265-265


Pakistan Remittances Initiative (PRI):

For any Home Remittance information / query / complaint, you may also approach Pakistan Remittance Initiative (PRI-SBP) by writing at or

visit the website at or Call : +921-111-727-774 (111-SBP-PRI)

Federal Ombudsman – Banking Mohtasib

For any assistance regarding Home Remittance you can also approach Banking Mohtasib Pakistan on below mentioned details:

Hafiz Ahsaan Ahmad Khokhar

Senior Advisor Law/Registrar Grievance Commissioner for Overseas Pakistanis, Office of the Federal Ombudsman

Land line #: 0092-51-9217243
Fax #: 0092-51-9217256
Mobile Number: 0092-300-8487161
Address Federal (Wafaqi Mohtasib) Ombudsman Secretariat, 36-Constitution Avenue, G-5/2, Islamabad, Pakistan.



SOHNI DHARTI REMITTANCES PROGRAM (SDRP)  is an initiative of Government of Pakistan to incentivize non-resident Paksitanis who send home remittances to Pakistan through official remittance channels.

For information about Sohni Dharti Remittances Program, please click the following links:



1 Link:

For SDRP customer support and complaints resolutions call BOK dedicated 24/7 helpline 091-111-265-265 or email us at


Subscribe to News & Updates

The subscriber's email address.
Subscribe to our mailing list to get the updates.