SBP-WMS Grievance Cell

Director:

• Banking Conduct and Consumer Protection Department,
• State Bank of Pakistan,
• I.I. Chundrigar Road,
• Karachi.

For general Banking Related Complaints:

• Phone: +92-21-99218148 , +92-21-32453551

>For ECIB related complaints:

• Phone: +92-21-32453558, +92-21-32453567
• Fax: +92-21-99212489

BC & CPD Helpdesk:

• http://www.sbp.org.pk/cpd/CPD-Form.asp

For pension utility bills related complaints:

• Phone: +92-21-99221147

eCIB Helpdesk:

• http://www.sbp.org.pk/ecibhelpdesk/ requestlog/consumer_cmp.aspx

For Unclaimed Deposits related queries,

• Phone: +92-21-99221160, +92-21-99221154
• Email: cpd.helpdesk@sbp.org.pk