Careers

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

10 years of experience in Digital / Fintech with atleast 05 years of supervisory / leadership role in banking / financial services industry

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

07 years of experience in Consumer Product Development / Payments in banking / financial services industry

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

10 years of banking in Product Management / Innovation with Fintech in banking / financial services industry

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

10 years of experience in Analytics / AI in banking / financial services industry. Preference will be given to individuals currently serving as Unit Head or in equivalent supervisory roles

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

07 years of experience in Acceptance / Fintech / Acquiring in banking / financial services industry.

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

07 years of overall banking experience with at least 03 years in relevant field

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

07 years of overall banking experience with atleast 03 years in relevant field

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

07 years of overall banking experience with at least 03 years in relevant field

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

07 years of overall banking experience with atleast 03 years in relevant field

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

07 years of overall banking experience with atleast 03 years in relevant field

Minimum education required is Graduation. A Bachelor’s / Master’s degree in relevant field from an HEC recognized University or reputable foreign university will be preferred.

07 years of overall banking experience with at least 03 years in relevant field

• Minimum education required is Graduation. Preference will be given to Bachelor's / Master's degree in Business Administration, Finance, Economics or any other related degree from an HEC recognized university or in case of foreign qualification in the above disciplines, an equivalency certificate from HEC is required.
• Minimum 12 years of progressive banking experience with atleast 05 years in supervisory/leadership role in Customer Care/Service Quality/Operations.
• Age limit will be governed under Bank's HR Rules.

• Drive and oversee service quality frameworks across all branches and digital channels.

• Define,implement and track Key Performance Indicator's (KPIs) to measure customer satisfaction and complaint resolution effectiveness.

• Shape and mentor a high performance team focused to service excellence and customer advocacy.

• Ensure Compliance with SBP regulation and alignment with international service benchmarks.

• Partners with business leaders to improve, innovate service delivery models and drive a culture of customer excellence across the bank.

• Provide periodic updates, analysis and strategic insights to MANCOM.

• Any other related task assigned by the Management.

VP to SVP-I

Head Office-Peshawar

Interested and eligible candidates may visit our website at www.bok.com.pk/careers for further details regarding job responsibilities & may apply online  OR send their Curriculum Vitae along with the Covering Letter to

Head Human Resourcing Division, 5th Floor, BOK HO Tower, 24-The Mall, Peshawar Cantt  OR send their Curriculum Vitae/ Resume via email ”careers@bok.com.pk” latest by September 20, 2025.

Minimum education required is Graduation. A Bachelor’s / Master’s degree in Business, Finance, Information Technology, Banking or any other relevant field from an HEC recognized University or reputable foreign University will be preferred.

05 years of Software Development experience in a reputable organization. Preference will be given to candidates having managerial level banking experience in similar role.

Minimum education required is Graduation.

Minimum 01 year of relevant experience in Banking / Financial Services Industry.

Minimum education required is Graduation.

Minimum 01 year of relevant experience in Banking / Financial Services Industry.

Minimum education required is Graduation.

Minimum 01 year of relevant experience in Banking / Financial Services Industry.

Minimum education required is Graduation.

Minimum 01 year of relevant experience in Banking / Financial Services Industry.

Minimum education required is Graduation.

Minimum 01 year of relevant experience in Banking / Financial Services Industry.

Minimum education required is Graduation.

Minimum 01 year of relevant experience in Banking / Financial Services Industry.

Minimum education required is Graduation.

Minimum 01 year of relevant experience in Banking / Financial Services Industry.